The most important link between BBB Co. and the customer is to get you where you want to go, safely. In order to plan for that, please provide the most accurate information for the best quote and transportation experience. ****Big Brown Bus Co. requires a 15% deposit to reserve trips****deposit non-refundable less than 72 hrs from trip departure. Additionally, Big Brown Bus Co. requires a credit card number upon confirmation for trip mishaps and incidentals. Should you only have a question, and do not need to book yet, fill out the top portion and scroll down to submit.